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Aldous

For heat pump installers

Enquiries that arrive qualified, surveyed and ready to quote.

A homeowner fills in your form, then walks their own home on WhatsApp with Aldous guiding the camera. You get a property pack worth quoting on, and a customer who already understands the job.

No app for the homeowner. It all happens on WhatsApp.

From your website to a quote-ready pack.

Here's the whole journey, in the order your customer sees it.

Your logo See if your home suits a heat pump

Your name

First and last name

Mobile

For the WhatsApp survey

Your address

7 Ashcombe Lane, Bristol
I own this home Semi-detached Oil heating In the next 6 months
Check my home

Step one, on your site

It starts on your website, looking like you.

A short form in your brand, on your site: name, number, a verified address, and four questions that actually matter. No twenty-field interrogation, because the survey answers the rest better than a form ever could. Consent is asked properly, up front.

TodayEvery enquiry saved
7 Ashcombe LaneOwner-occupied semi, oil heating, in your patch Survey offered
22 Marsh CourtSecond-floor flat, rarely suits the survey route Saved, no survey
14 Denholm RoadOutside your coverage area Saved, no survey
9 Foxglove LaneEnquirer doesn't own the property Saved, flagged

The moment the form lands

The wrong-fit enquiries never cost you a visit.

Flats, renters, homes outside your patch: screened instantly, before a penny of anyone's time is spent. You set the bar, your coverage, your rules on what qualifies. And nothing is binned: every enquiry lands in your list, only the survey is gated.

From public recordsScore: Strong
1930s semi, ownership confirmedLand Registry, EPC register
Not listed, no conservation areaPlanning register
Oil heating, off the gas gridAppears eligible for the higher grant Uplift
Two things the records can't settleGlazing since 2008? Room for a cylinder? For the survey

Before the survey starts

The property's researched before anyone lifts a finger.

While the homeowner is reading their invite, Aldous has already been through the public records: the energy certificate, tenure, planning constraints, the street's history. It catches the listed building the form couldn't see, and it hands the survey a shortlist of exactly what still needs checking.

See where it all lands: the sample pack
WhatsApp survey · 7 Ashcombe Lane
Your boiler next: one photo of the front, and one of the pipework below if you can see it.
2 photos
Thanks. That's an oil boiler from the 2010s by the look of it. One thing photos can't tell me: when was the loft insulation last topped up?
We did it when we moved in. 2021 I think
That settles it, and it goes in your report with the photos. Nearly there: last one is where an outdoor unit could sit.

A guided twenty minutes

The homeowner does the walk-round. Aldous does the thinking.

This isn't a generic checklist. The survey chases the exact questions the records left open for this house, photo by photo, and asks the ones a camera can't answer. Every answer lands as evidence in the pack. And the homeowner learns as they go, so the customer you eventually call is warm, informed and further down the road.

Photo-verified surveyReady to quote
Double glazing throughoutVerified against the window photos, newer than the certificate Photo
Cylinder space in the airing cupboardMeasured against the doorframe in shot Photo
Loft topped up in 2021Homeowner's answer, logged as evidence
Heat loss: 7 to 9 kWNarrowed from the records and the photo evidence
First-call talking pointsRadiator sizes, the timeline, where the grant fits Included

What lands on your desk

You quote knowing more than a first visit usually teaches you.

Every finding in the pack says where it came from: this photo, that record, the homeowner's own answer. The heat loss range is narrowed, the deal-breakers have been checked, and the first call practically scripts itself. Your MCS survey still happens, it just stops being the moment you find out the job's a non-starter.

This week4 packs delivered
7 Ashcombe LaneStrong. Pack ready, first call on today's list Call today
31 Whitebeam DriveSurvey in progress, 8 of 12 items in In progress
5 Kestrel WayStrong. Invited yesterday, not started yet Invited
12 Harlow GardensPack delivered Tuesday, nobody's called yet Nudged

The day the survey finishes

The pack lands the same day. Then the lead gets chased.

Every pack arrives by email with a secure link, no new software needed. Take an Aldous account and the lead is worked for you as well: it lands in your book, the first call goes on your list, and if a strong lead sits untouched, Aldous says so. Speed to that first call is what wins the job.

See it for yourself

See the pack your quote starts from.

The complete survey pack for a fictional home, in exactly the format a real one lands in: the property record verified, every open question settled with photo evidence, a narrowed heat-loss range, and what still needs your visit listed honestly. Free to read and download as a PDF.

  • Sourced, not guessed. Energy certificate register, Land Registry, the planning record. Anything unverified says so.

  • A score you can act on. Strong, moderate or weak, with the reasoning shown and the deal-breakers checked first.

  • The survey, planned out. How Aldous will walk the homeowner through settling each open question, photo by photo.

See the sample pack

Qualified demand, not just contact details.

What you get

Wrong-fit enquiries filtered at the door

Flats, renters and out-of-area enquiries are screened the moment the form is submitted, before anyone spends a minute on them. They're still saved to your list, they just don't get offered the survey.

Every property researched from the records

Energy certificates, tenure, listed status, conservation areas, whether the home is off the gas grid. Aldous does the desk work on every invited lead and scores it before the homeowner has opened WhatsApp.

A photo-verified survey pack on every qualified lead

Glazing, cylinder space, radiators, the boiler, the outdoor unit position. Verified with the homeowner's own photos, with the heat loss range narrowed and the open questions answered before you quote.

Customers who already understand the job

The survey teaches as it goes: what the install involves, what living with a heat pump is like, where the grant fits. The homeowner you call has already had their questions answered.

Their home, their photos, handled properly.

Consent up front

The homeowner agrees on your form, in plain English, to their photos being used to assess their home and shared with you in their report. No small print, no surprises.

Stored securely, deleted on request

Photos are encrypted, appear only in the survey pack, and are never made public. The homeowner can ask for them to be deleted at any time, and they are.

UK GDPR, zero AI training

Everything is processed under UK GDPR, encrypted in transit and at rest, and nothing your customers send is used to train anyone's models.

Commonly asked questions.

We already buy leads.

A bought lead is a name and a number, often sold to four other firms. This is a homeowner who came through your own site, proved they own the property, walked their home camera-in-hand for twenty minutes, and had their questions answered on the way. The ones who finish a survey are the serious ones, and the pack means your first conversation starts miles further in.

Will homeowners actually do a WhatsApp survey?

There's no app and no login: it's their own phone camera and a guided conversation. And they get something real out of it, an honest read on their home, what's already working in their favour, and whether the grant looks likely. The ones who don't finish have qualified themselves out before costing you a visit.

Does it replace our site survey?

No. Your MCS survey still happens, done by your people. What changes is what you know before you commit to the visit: which leads are worth one, and what you'll find when you get there. Fewer wasted afternoons, better first visits.

What happens to the customer's photos?

The homeowner consents up front, on the form, to their photos being used to assess their home and shared with you in their report. Photos are stored securely, appear only in the survey pack, and are deleted on request at any time. Everything is processed under UK GDPR and nothing is used to train anyone's AI models.

What does it cost?

It's shaped per installer: your coverage, your qualification bar, your branding. That's a conversation, not a rate card, and early access partners help set the shape. Leave your details in the form below and we'll come back to you.

Running install crews? Aldous also chases the MCS evidence pack while the job runs. See the compliance agent

Early access

Want surveyed leads landing on your desk?

Early access is a small group of installers who help shape how this works: your patch, your qualification bar, your branding on the form. Leave your details and we'll come back to you within a day or two.

No obligation and no mailing list.

We only use these details to get in touch about survey leads.